Roadrunner Electronic Products Privacy Notice
Roadrunner Ltd, is committed to ensuring that your privacy is protected and our use of your personal information is governed by this Privacy Notice.
On this site, “Roadrunner”, “our” and “we” each mean Roadrunner Electronic Products Ltd which collect and use your information in the manner set out in this Privacy Notice. Any reference to “you” or “your” refers to anyone whose personal information we process.
1. Introduction
Our use of your personal data will be governed by this Privacy Notice.
Roadrunner will control the personal information that it collects and uses about you. Your personal information will be treated as confidential and in accordance with current data protection legislation and your personal information will only be shared with others in accordance with this Privacy Notice.
The aim of this Privacy Notice is to describe;
If there are any changes to the way in which your personal information is used, this Privacy Notice will be updated.
2. What is personal information?
Personal information is any information that provides information about you, which enables us to identify you.
Collection of ‘special data’, as defined in the current Data Regulations, is not applicable to our business.
Any references to personal information in this Privacy Notice will include personal data, as outlined clause 3.
3. What personal information do we collect?
When you register your details via our website, we will collect your full name and contact details - phone number, email address and postcode, plus your specific product purchases.
For an enquiry, this may include your contact details, name, phone and email. If you place an order, it may be your email and a password. Progressing to a product purchase, additional personal information will be required: credit card details, address, phone and email.
4. How we use your personal information
The legal basis of our data processing is as follows:
Under data protection legislation we are only permitted to use your personal information if we have a legal basis for doing so. We rely on the following legal bases to use your information;
In more limited circumstances we may also rely on the following legal bases:
How do we use your personal information?
Buying Products
Other uses of your personal information
What happens if you do not provide information that we request?
We need some of your personal information to perform the services you have requested from us. For example:
If you do not provide the information required for these purposes, we will not be able to perform our contract with you. This will always be explained to you at the appropriate process stage.
5. Keeping your information secure
The security of information is crucial to us and we have measures in place which are designed to prevent unauthorised access to your personal information including but not limited to:
All data is hosted in a server which has systems and protections in place to protect against both unauthorised access, and other external factors that could cause damage to, your personal data. There are strict access requirements in place and access is restricted to those on a need to know basis.
Training is provided to any of those Roadrunner employees who need access to personal information.
6. How long do we keep your personal information?
The period for which we will keep your personal information will depend on your expressed needs. If your details are held on our database for the purposes of product updates and Newsletters, then, this data will be held for as long as you deem necessary. Where we have statutory or regulatory obligations to retain personal information this data will be held to comply with the law.
7. Overseas transfers of your personal information outside of the EU and Switzerland
8. Your rights in relation to your personal information
You have many rights in relation to your personal information, including the right to:
If you would like to exercise any of your rights please contact enquiries@roadrunnerelectronics.com
9. Complaints and Contact Details
Complaints
If you have any complaints about the way we use your personal information please contact the Customer Relations Officer at enquiries@roadrunnerelectronics.com who will try to resolve the issue. If we cannot resolve any issue, you have the right to complain to the Information Commissioner in the UK (or data protection authority in your country). If you need more information about how to contact your local data protection authority please let us know by contacting enquiries@roadrunnerelectronics.com .
Contact details
If you have any questions, comments or requests regarding any aspect of this Privacy Policy, please do not hesitate to contact us by sending an email to: enquiries@roadrunnerelectronics.com or writing to the Data Controller, Roadrunner Ltd, 38 Newtown Road, Liphook, Hants, GU30 7DX..
10. The use of cookies by Roadrunner
What is a cookie?
A cookie is a small text file that is downloaded onto your computer when you visit certain websites and allows a website to recognise a user's computer. Cookies are used to help users navigate websites more efficiently and to perform certain functions, as well as to provide information to the owners of the website.
Cookies and Roadrunner
Cookies allow us to understand who has seen which pages, to determine how frequently particular pages are visited and to determine the most popular areas of our web site. Cookies may also allow us to make our web site more user friendly by, for example, allowing us to save your password so that you do not have to re-enter it every time to visit our web site.
We use cookies so that we can give you a better experience when you return to our web site. Most web browsers automatically accept cookies. You do not have to accept cookies, and you should read the information that came with your browser software to see how you can set up your browser to notify you when you receive a cookie, this will give you the opportunity to decide whether to accept it. If you disable cookies from your browser you may not be able to access certain features of a particular web site.
For more information about the use of cookies please visit https://ico.org.uk/for-the-public/online/cookies/
Third Party cookies used.
Google Analytics
Mailchimp
How do I restrict or delete cookies?
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
Our Sites are not directed to children. We do not knowingly collect personal information from children on our Sites.
12. Links to other websites and apps
Our Sites may provide links to other websites and apps for your convenience and information. These websites and apps may operate independently from us. Linked sites and apps may have their own privacy notices or policies, which we strongly suggest you review. Any linked websites or apps are not owned or controlled by us, we are not responsible for their content, any use of the websites or apps, or the privacy practices of the websites or apps.
13. Updates to our Privacy Statement
We will post changes to this Privacy Statement and indicate the effective date when this Privacy Statement is updated.
Last updated V2 22.05.2018